Shipping policy

--- **Luméas Shipping Policy** **1. Order processing :** - Orders will be processed within 1-3 business days after payment is received. **2. Shipping Options:** - We offer several shipping options to meet your needs, - Shipping costs will be calculated at checkout. **3. Package Tracking:** - All orders are shipped with a tracking number. Customers will receive an email notification with the tracking number as soon as their order is shipped. - Customers can track the status of their order using the tracking number on our website or on the carrier's website. **4. Delivery delay :** - Delivery times vary depending on the shipping option chosen and the destination. - Delivery estimates will be provided during the ordering process. Please note that these deadlines are indicative and may be subject to delays beyond our control. **5. Free delivery :** - We offer free shipping on orders over a certain amount. Specific details will be indicated on the payment page. **6. Delivery Issues:** - If there is a problem with delivery, please contact us immediately. We will do our best to resolve the problem and ensure customer satisfaction. **7. Returns and Refunds:** - See our returns policy for more information on returns and refunds. **8. Customer service :** - Our customer service team is available to answer any questions you may have regarding shipping. Contact us by email at contact.lumeas@gmail.com. ---